Ultima Cosa provides free shipping on all orders in Canada, with no minimum order value. All orders will normally be shipped within 3-5 business days of an order placed.
Ultima Cosa only ships orders within continental Canada. We do not ship to any PO Boxes unless it is linked to a street address. Our shipping couriers require street address information for the order to be processed.
Once your order tracking number has been generated, it will be emailed to you on the same day. In order to track your package, please go to the carrier's website and use the tracking number provided to see the shipping status.
Ultima Cosa ships all products in unopened boxes that come directly from our manufacturer so customers will receive the package in pristine condition. If you should receive a product that has been damaged while in transit please contact us immediately at firstname.lastname@example.org and we will be able to assist you with your concerns.
If you require a signature for delivery or any other special requests please let us know. If you have any delivery questions or comments please contact us at email@example.com.