Enjoy free ground shipping on all online orders over $99 within the continental U.S. and Canada. Please note, this offer does not apply to Newfoundland and Labrador, Northwest Territories, and Prince Edward Island, where additional shipping fees will be charged due to geographical challenges. Orders are generally shipped within 3-5 business days.

For orders under $99, a shipping fee of CAD$9.99 or USD$9.99 will apply. This fee covers handling and delivery within the continental U.S. and Canada. Additional charges will be applied for addresses in Newfoundland and Labrador, Northwest Territories, and Prince Edward Island due to geographical challenges. Orders typically process within 1-2 business days and have a standard delivery time of 3-5 business days.

We only ship to addresses within the continental U.S. and Canada. Please be aware that free shipping is not available for Newfoundland and Labrador, Northwest Territories, and Prince Edward Island. Additional shipping fees will apply for deliveries to these regions due to due to geographical challenges. We are unable to deliver to PO Boxes; a street address is required for our shipping couriers to process your order.

Once your order is shipped, you will receive an email with your tracking number in 2-3 business day. To track your package, please visit the carrier's website and enter the tracking number provided.   

All products are shipped in unopened boxes directly from our manufacturer to ensure they arrive in pristine condition. If your product arrives damaged, please contact us immediately at contact@ultimacosa.com for assistance.

If you need a signature for delivery or have any other special requests, let us know. For any delivery questions or comments, please contact us at contact@ultimacosa.com.