Ensuring Your Peace of Mind

Warranty Coverage

At Ultima Cosa, we stand behind the quality and craftsmanship of our products. Our comprehensive warranty policy is designed to give you peace of mind and confidence in your purchase.

Scope of Warranty

This limited warranty is meticulously designed to cover any defects in materials and workmanship of Ultima Cosa products under normal residential use. Our commitment is to ensure the highest standards of quality and reliability for our customers.

Warranty Terms

Certainly, here's the revised statement with the added clause about not opening the machine:

Ultima Cosa unequivocally guarantees that this product will be free from defects in materials and workmanship under normal use and conditions for a period of two (2) years from the date of the original invoice. During this warranty period, we will provide new parts or replace the unit, at our discretion, without incurring any additional service costs. This assurance is our pledge of quality and durability.

Please note that this warranty is valid only if the product is not opened or tampered with by anyone other than authorized Ultima Cosa service personnel. Opening the machine without our explicit permission will void this warranty. We strongly advise against attempting any self-repair or modification, as this could compromise the safety and functionality of the product. In the event of any issues, please contact our customer service team for assistance.

Warranty Claims

To initiate a warranty claim, it is imperative to provide proof of purchase, either in the form of the original receipt or the order confirmation email. For all warranty-related inquiries and requests, please contact us at contact@ultimacosa.com. We are dedicated to addressing all queries within 2 business days, reflecting our commitment to exceptional customer service.

Extended Warranty Registration

To avail of the extended two-year warranty, product registration with Ultima Cosa is essential. Registering your product not only extends your warranty but also enables us to offer you prompt and efficient service. We encourage you to visit our website for a straightforward and quick product registration process.