You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Bought this 4-in-1 last month in preparation for summer, but at the same time, wanting a product also usable in the winter as we live in a small apartment that doesnt have much storage space for unused electronics. Was a little skeptical because there werent a lot of reviews about it not to mention a couple of spelling errors and it took a while to be delivered. It was a huge risk to purchase it. The window installation was the trickiest part but as soon as the A/C kicked in, man it was great!!! The instructions were straightforward, easy to use, except when you want to connect it to the wifi. It comes with a remote control and in my opinion, the wifi function is not that necessary especially when you live in a small space. Whats even better about it is that the heater works great, too! The design is very sleek, fits in a corner and you can adjust however you like. The best thing is that it operates fairly quietly, the stand fan is louder than the A/C as long as it is on low. Price point is very competitive with all the branded units out there given its features. This truly is a quality product!
I would also recommend the small air purifiers because theyre small but very effective. In fact weve got 2 of them. I had one of them first before I stumbled upon the ultima cosa website and found this 4-in-1 portable A/C.
Rather than describing this machine as heating, cooling, dry, and wet, I believe it will not be as far of a stretch to say that it is straight up climate control for my room!
Totally changed my life here and there and everyone in my basement suite that used to be moldyy and wet and damp but now its beautiful here i love this air conditioner ty ultimncsoa
I just HAD to buy an ac unit because of the heatwave climate going on in Ontario.... it really has been a lifesaver for my mental health and physical resting state. Works perfectly with a bit of noise and maximum output for high quality air conditioning for heat, cold, wet, and dry
Not totally there yet but neither is my air.... I guess this works for now but how much does air quality and temperature affect my mood? A LOT... this worth lol